Jenny's brother had a problem and he was searching for a great recovery software application that could help him recover deleted files mac regular applications couldn't. He was desperate and he had to recover some files by the end of the week. Jenny asked me if I could help and I agreed to help him. I called him and I told him about a great YouTube video that could help him find a possible solution. I told him to watch it and I assured him that it was going to teach him how to use a recovery software application. I also informed Jenny about it.